I haven't received a response to my ticket #21687.
Can you confirm you're still in business, please.
Hello, is this website still running? If not, I'd like an immediate refund.
Apologies for the lack of communication from our side. We are terribly sorry you didn't get a timely response on your support requests.
Both tickets have been answered now.
Having the same issue here. Made a payment a couple of weeks ago and still getting bombarded with automated emails that my subscription hasn't been paid. Wrote a ton of emails to customer support, not a single reply. What is going on?
Just following up this issue, my account is not downgraded despite of payment made. What scam is this?
We are sorry to hear about your issue! We've escalated your request and someone will get back to you shortly.