We block certain retweet configurations to stop mass automated retweets. Automated retweeting of a single item by multiple Twitter accounts is prohibited by RoundTeam policies and Twitter rules. This action confuses Twitter trends and other internal mechanisms, and is classified as spamming. More information can be found in RoundTeam "No spam, no fake" policy and in "Bot-nets policy".

If you need to retweet a blacklisted item, please submit a new ticket to our Support Team. In your message, please provide the following information:

  • Search item (#hashtag, @mention, keyword or phrase) you want to retweet.
  • How many Twitter accounts under your control will retweet this item?
  • What is your use case, why do you need to retweet this particular item?

We will do our best to address your request as soon as possible.