Currently we provide two levels of customer support for RoundTeam Help center tickets:

  • FREE, PLUS, PREMIUM customers: first response time within 3 business days (first response time for unblock requests may reach up to 2 weeks).
  • BUSINESS customers: first response time within 24 hours 7 days a week for all ticket types.

You can also tweet us at @RoundTeam with the quick question or try RoundTeam Forum.