Common issues

Find solutions to common issues

How to Report Spam?
If you see that yours or someone else's Tweets are retweeted by multiple Twitter accounts that are connected to RoundTeam, and you consider this a sp...
Tue, 14 Feb, 2017 at 1:38 PM
How do I prevent someone from retweeting me?
RoundTeam is committed to NOT distribute or produce spam. If your Tweets are being retweeted by a particular RoundTeam user, you can block them on Twitter...
Sun, 18 Sep, 2016 at 7:39 PM
How to avoid retweeting certain Twitter accounts?
RoundTeam offers two options to avoid retweets from certain authors in your Twitter Timeline: Sign-in to Twitter on behalf of your retweeting Twitter...
Tue, 14 Feb, 2017 at 1:37 PM
What does "Authorization required" status mean?
It means that RoundTeam doesn't have permissions to operate on Twitter on behalf of your Twitter account. To fix this, please re-authorize RoundTeam ...
Tue, 14 Feb, 2017 at 1:43 PM
How to re-connect Twitter account to RoundTeam?
Sometimes you may need to re-connect your Twitter account to RoundTeam. It may be especially necessary when you don't see your Twitter handle retwe...
Tue, 14 Feb, 2017 at 1:46 PM
Why am I getting a "This account has been blocked" message?
See "Why is my user blocked?" for details.
Tue, 31 Jan, 2017 at 7:29 AM
Why is my account blocked?
If you're account is blocked you will see the following message on your RoundTeam dashboard: RoundTeam does not provide service to users who...
Fri, 27 Jan, 2017 at 5:24 AM
Why is a certain retweet configuration blacklisted?
We block certain retweet configurations to stop mass automated retweets. Automated retweeting of a single item by multiple Twitter accounts is prohibited by...
Mon, 8 May, 2017 at 11:57 AM
What does "blacklisted Twitter account" mean?
Increasing the popularity of some Twitter accounts by massive automated retweets is not supported by RoundTeam. This action confuses local Twitter trends, l...
Fri, 1 May, 2015 at 5:07 PM
Why am I getting a "Connection with this Twitter List is lost" message?
RoundTeam has lost connection with this List on Twitter. This could have happened due to various reasons including but not limited to the following: this...
Mon, 8 May, 2017 at 11:52 AM